FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM

MDR report key: 1052954 · Received May 27, 2008

Report

Report Number
2122870-2008-00168
Event Type
Malfunction
Date Received
May 27, 2008
Date of Event
May 7, 2008
Report Date
May 27, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
MMI
PMA / PMN Number
K060256
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

A SYSTEM CHECK PERFORMED IN 2008 FAILED. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB: THE FSE INSPECTED THE INSTRUMENT AND DISCOVERED AIR IN THE WASH PUMP, A KINKED CABLE AND DEFECTIVE WASH PUMP. THE FSE REPLACED THE WASH PUMP AND MIXER MOTOR. THE FSE CORRECTED BACK PRESSURE IN THE WASTE LINE. THE FSE PERFORMED ACCU TNI BLANKS, LOW LEVEL PRECISION QC, AND PRECISION RUN WITH PATIENT SAMPLES; ALL RESULTS WERE WITHIN SPECIFICATIONS. THE FSE VERIFIED THE INSTRUMENT REPAIR PER ESTABLISHED PROCEDURES. HARDWARE ISSUES ADDRESSED BY THE FSE MAY HAVE CONTRIBUTED TO THIS EVENT. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUSLY ELEVATED TROPONIN (ACCU TNI) RESULTS GENERATED BY THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM FOR THREE (3) PATIENT SAMPLES. INITIAL ACCU TNI RESULTS WERE 1.26 NG/ML, 4.64 NG/ML, AND 22.64 NG/ML FOR PATIENTS RESPECTIVELY. THE ORIGINAL SAMPLES WERE RE-TESTED ON A DIFFERENT INSTRUMENT IN THE CUSTOMER'S LAB AND ACCU TNI RESULTS WERE: 0.02 NG/ML, 0.05 NG/ML, AND 0.06 NG/ML FOR OTHER PATIENTS RESPECTIVELY. IT IS UNCLEAR IF THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LAB. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA