FDA Adverse Event Malfunction Summary report: N

CELL-DYN 22 WB CONTROL

MDR report key: 1052883 · Received May 27, 2008

Report

Report Number
MW5007045
Event Type
Malfunction
Date Received
May 27, 2008
Date of Event
May 27, 2008
Report Date
May 27, 2008
Manufacturer
ABBOTT LABORATORIES
Product Code
JPK
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
MA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

VALUE ASSIGNMENT ISSUES WITH AT LEAST 3 CONSECUTIVE LOTS OF CELL-DYN 22 QUALITY CONTROL MATERIAL PRODUCED BY ABBOTT LABORATORIES AND BEING USED FOR CELLDYN 3200 HEMATOLOGY ANALYZERS. CONTROLS RUN OUTSIDE MANUFACTURER RANGES FROM THE OUTSET DESPITE THE ANALYZER BEING IN CONTROL FROM THE PREVIOUS LOT AND BEING CALIBRATED ONLY A FEW MONTHS PREVIOUSLY. CALL CENTER STAFF ACKNOWLEDGE ISSUES, BUT NO FOLLOW-UP LETTERS ISSUED BY ABBOTT. CALIBRATION IS NOW RECOMMENDED BY CALL CENTER STAFF PER LOT OF QUALITY CONTROL MATERIAL DESPITE INSTRUMENT MANUAL STATING BIANNUAL IS ALL THAT IS NEEDED. NO EXPLANTATION GIVEN BY ABBOTT FOR POOR PRODUCT PERFORMANCE. POTENTIAL FOR ADVERSE EFFECT ON PATIENT DATA ESPECIALLY IF SEQUENTIAL RESULTS ARE MONITORED AS CALIBRATION MUST BE ADJUSTED APPROX EVERY 2 MONTHS OR WITH ISSUE OF NEW CONTROL LOT. CONCERN THAT NO OFFICIAL INFORMATION HAS BEEN PUBLISHED BY ABBOTT RECOGNIZING THE ISSUE AND PROVIDING STANDARDIZED RESOLUTION FOR CUSTOMERS, AND THE PATIENTS THEIR LABORATORY CUSTOMERS SERVE. DATES OF USE: 2008. DIAGNOSIS OR REASON FOR USE: CONTROL OF HEMATOLOGY LAB TESTING RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CELL-DYN 22 WB CONTROL CELL-DYN 22 WB CONTROL JPK ABBOTT LABORATORIES 0142
2 CELL-DYN 22 WB CONTROL CELL-DYN 22 WB CONTROL JPK ABBOTT LABORATORIES 0144
3 CELL-DYN 22 WB CONTROL CELL-DYN 22 WB CONTROL JPK ABBOTT LABORATORIES 0146

Patients

Seq Age Sex Outcome Treatment
1