FDA Adverse Event Malfunction Summary report: N

COULTER AC T DIFF ANALYZER

MDR report key: 1052483 · Received May 22, 2008

Report

Report Number
1061932-2008-00031
Event Type
Malfunction
Date Received
May 22, 2008
Date of Event
April 29, 2008
Report Date
May 22, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K973634
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

QC IS RUN ONCE PER DAY AND WAS RUN BEFORE THE EVENT. QC WAS NOT PERFORMED AFTER THE EVENT. A FIELD SVC ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB: THE FSE REPLACED 2 BATH DRAIN SOLENOID VALVES, VERIFIED AND VALIDATED THE INSTRUMENT. ALTHOUGH THE FSE ADDRESSED HARDWARE ISSUE, A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING LOW HEMOGLOBIN (HGB) RESULTS GENERATED BY THE COULTER AC T DIFF ANALYZER FOR THREE DIFFERENT PT SAMPLES. THE SAMPLES WERE ALSO TESTED ON A DIFFERENT INSTRUMENT IN THE CUSTOMER'S LAB. HGB RESULTS OBTAINED FROM THE AC T DIFF ANALYZER WERE LOWER WHEN COMPARED TO HGB RESULTS GENERATED BY THE DIFFERENT INSTRUMENT. THE RESULTS OBTAINED FROM THE DIFFERENT INSTRUMENT WERE CONSIDERED CORRECT. THE HGB RESULTS FROM BOTH INSTRUMENTS WERE PRINTED WITH "L" FLAGS. (L=RESULT IS LOWER THAN THE LOW PT SAMPLE LIMIT). THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LAB. BASED ON INFO PROVIDED, THERE WAS NO IMPACT TO PT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER AC T DIFF ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER, INC. AC T DIFF NA

Patients

Seq Age Sex Outcome Treatment
1 NA