FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS (50)

MDR report key: 1052392 · Received May 23, 2008

Report

Report Number
1826988-2008-00542
Event Type
Malfunction
Date Received
May 23, 2008
Date of Event
April 26, 2008
Report Date
April 26, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER COMPLAINT OF LOW READINGS WAS NOT CONFIRMED BY THE QA LAB. THE LAB DID, HOWEVER, FIND THE TEST STRIPS TO READ E11 (CONFIRMS EXPOSURE) AND AN AVERAGE OF 14 MG/DL HIGH, OUT OF SPEC. PERFORMANCE WAS SATISFACTORY USING IQA RETENTION REAGENT.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT SHE TESTED HER BLOOD GLUCOSE USING HER CONTOUR METER AND REC'D READINGS OF 10, 42, 71, AND 12 MG/DL. SHE RETESTED USING ANOTHER METER AND REC'D A READING OF 179 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE PARKES ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STRIPS WERE RETURNED FOR EVAL. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS (50) BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE, LLC 7JC3C06

Patients

Seq Age Sex Outcome Treatment
1 UNK