FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1052241 · Received May 23, 2008

Report

Report Number
1644487-2008-01214
Event Type
Malfunction
Date Received
May 23, 2008
Date of Event
April 1, 2008
Report Date
April 25, 2008
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
NURSE

Narratives

Description of Event or Problem · 1

IT WAS REPORTED TO MFR THAT THE HAND HELD SCREEN WAS BROKEN AND THAT ONLY THREE VERTICAL LINES WERE DISPLAYED WHEN POWERED ON. TROUBLESHOOTING WAS PERFORMED AND THE SCREEN PROBLEM DID NOT RESOLVE. THE SITE HAS DENIED ANY TRAUMA TO THE DEVICE. THE HAND HELD DEVICE WAS RETURNED TO MFR FOR ANALYSIS. THE HANDHELD DEVICE WAS POWERED USING THE RETURNED AC POWER SUPPLY. DURING POWER UP IT WAS IDENTIFIED THAT THE SCREEN IMAGE WAS DISTORTED. THE SCREEN IMAGE HAD 3 DARK VERTICAL LINES. THIS IS AN INDICATION THAT THE SCREEN IS DEFECTIVE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE NONE LYJ CYBERONICS, INC. 250 521409

Patients

Seq Age Sex Outcome Treatment
1