FDA Adverse Event Malfunction Summary report: N

8120 ALARIS PCA

MDR report key: 10520515 · Received September 11, 2020

Report

Report Number
2016493-2020-04757
Event Type
Malfunction
Date Received
September 11, 2020
Report Date
January 2, 2018
Manufacturer
CAREFUSION
Product Code
FRN
PMA / PMN Number
K032233
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE SERVICE REPAIR PROCESS. FAILURE DATA AND PARTS-USED INFORMATION WERE REVIEWED FOR THE SAP AND TRACKWISE FILES AND FOUND RELEVANT TO THE SERVICE REPAIR. NO IDENTIFIED ISSUES REQUIRED ESCALATION. A REVIEW OF THE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE PRESENT DATE. THE DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICE. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(6) WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE AND RETURNED FOR THE SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF COMPLAINT HISTORY RECORD IN TRACKWISE WAS PERFORMED FOR THE SN (B)(6) WHICH CONFIRMED THAT NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. CAPA REFERENCE: (B)(4). THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 0

CASE FRONT-CRACK, CASE REAR-CRACK, BARREL CLAMP ASSEMBLY-CRACK, HANDLE-CRACK, MODULE LATCH-CRACK, LABEL-DAMAGED, FLANGE GRIPPER-CRACK, IUI-CORROSION, CARRIAGE ASSEMBLY -SPLIT NUT WORN AND DOOR ASSEMBLY-LIGHT DAMAGE. 01/02/2018 11:12:09 RFC_REPAIRS (RFC_REPAIRS) PO FOR $529. 01/22/2018 06:02:49 MARITES MALIG (MMALIG) PHONE 858-458-7000 7000 WAITING FOR CCRD INFO. 02/12/2018 10:24:13 (B)(6) UPDATED FROM MNR TO MJR FOR THE MAJOR REPAIR NEEDED PER MARITES MALIG, SERVICE TECH. REPAIR APPROVED BY (B)(6) FOR $529. NEW PO# IS 818-0626. REPAIR WILL BE BILLED TO PO AND NOT CREDIT CARD PER CHRIS. (B)(6) 2018 08:26:51 (B)(6) A MENDEZ (AMENDEZ) (B)(4).

Additional Manufacturer Narrative · 1

THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE SERVICE REPAIR PROCESS. FAILURE DATA AND PARTS-USED INFORMATION WERE REVIEWED FOR THE SAP AND TRACKWISE FILES AND FOUND RELEVANT TO THE SERVICE REPAIR. NO IDENTIFIED ISSUES REQUIRED ESCALATION. A REVIEW OF THE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE PRESENT DATE. THE DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICE. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE AND RETURNED FOR THE SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF COMPLAINT HISTORY RECORD IN TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED THAT NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. CAPA REFERENCE: (B)(4). THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 1

(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
984022 8120 ALARIS PCA PUMP,INFUSION FRN CAREFUSION 8120

Patients

Seq Age Sex Outcome Treatment
1