FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 10511893 · Received September 9, 2020

Report

Report Number
3013756811-2020-97375
Event Type
Injury
Date Received
September 9, 2020
Date of Event
August 19, 2020
Report Date
September 9, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00085006613373
PMA / PMN Number
P180008
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED CONTINUOUS, ONGOING ELEVATED BLOOD GLUCOSE (BG) LEVELS OF 540 MG/DL AND MODERATE LEVELS OF KETONES. A CORRECTION VIA MDI WAS ADMINISTERED AND CORRECTION BOLUSES WERE DELIVERED TO ADDRESS BG. SUSPECTED CAUSE WAS AN UNDEFINED ISSUE WITH THE CONTROL IQ (CIQ) SOFTWARE. A SYSTEM CHECK WAS PERFORMED WAS PERFORMED AND THE PUMP PERFORMED AS INTENDED. THE PUMP DATA WAS REVIEWED AND THE CIQ SOFTWARE WAS FOUND TO BE OPERATING AS INTENDED. IT WAS ALSO OBSERVED THAT THE CUSTOMER MAY NOT HAVE BEEN SETTING UP THE CORRECT SLEEP ACTIVITY IN THE CIQ SOFTWARE ON CERTAIN DAYS. AFTER AN INFUSION SET SITE CHANGE WAS PERFORMED ON THE AFTERNOON OF (B)(6) 2020, THE CUSTOMER¿S BG LEVELS STABILIZED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
974623 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717 00085006613373

Patients

Seq Age Sex Outcome Treatment
1 59 YR Other