FDA Adverse Event Malfunction Summary report: N

TAQPATH COVID-19 COMBO KIT

MDR report key: 10497202 · Received September 4, 2020

Report

Report Number
3009976420-2020-00017
Event Type
Malfunction
Date Received
September 4, 2020
Date of Event
August 7, 2020
Report Date
September 4, 2020
Manufacturer
LIFE TECHNOLOGIES CORP (THERMO FISHER SCIENTIFIC)
Product Code
QJR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THERMO FISHER SCIENTIFIC REVIEWED AND ANALYZED 1 SOFTWARE DATA LOG FILE PROVIDED BY THE CUSTOMER AND IDENTIFIED 3 FALSE POSITIVE CALLS AMONGST THE 81 PATIENT SAMPLES. THE ROOT CAUSE WAS DETERMINED TO BE INSUFFICIENT MIXING AND VORTEXING OF THE QPCR PLATE. THE FOLLOWING DATA FILES CONTAINED FALSE POSITIVE RESULTS: FILE "COVID003.EDS" HAD 3 FALSE POSITIVE CALLS, 47 INCONCLUSIVE CALLS. THE POSITIVE AND NEGATIVE CONTROL PASSED. THE THERMO FISHER FIELD APPLICATION SCIENTIST ASSIGNED TO THIS ACCOUNT RE-TRAINED THE CUSTOMER TO VORTEX THE PLATES ACCORDING TO THE INSTRUCTIONS IN THE IFU, SPECIFICALLY MIXING PROTOCOL AND VORTEXING INSTRUCTIONS. THE CUSTOMER REPEATED THE RUN, SINCE THEN THE CUSTOMER HAS NOT REPORTED ADDITIONAL PROBLEMS.

Description of Event or Problem · 1

CUSTOMER SUBMITTED A COMPLAINT ON 08/07/2020 STATING THAT THE RESULTS FROM INTERPRETATIVE SOFTWARE DID NOT MATCH AMPLIFICATION PLOTS IN QUANTSTUDIO 3/5 SOFTWARE INDICATING POTENTIAL FALSE POSITIVE RESULTS. ANALYSIS OF THE CUSTOMER'S DATA BY THERMO FISHER SCIENTIFIC'S TECHNICAL AND FIELD APPLICATIONS SCIENTIST TEAMS REVEALED SYSTEMATIC ISSUES WITH OPTICAL MIXING, DUE TO INSUFFICIENT VORTEXING OF THE QPCR PLATES. TECHNICAL AND FIELD APPLICATIONS SCIENTIST TEAM REQUESTED FOR CUSTOMER TO REPEAT THE RUN AND WAS INSTRUCTED TO FOLLOW THE INSTRUCTIONS FOR USE. THE CUSTOMER DID NOT REPORT ANY DEATHS OR SERIOUS INJURIES TO THERMO FISHER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
957081 TAQPATH COVID-19 COMBO KIT TAQPATH COVID-19 COMBO KIT QJR LIFE TECHNOLOGIES CORP (THERMO FISHER SCIENTIFIC) 2005120

Patients

Seq Age Sex Outcome Treatment
1