TAQPATH COVID-19 COMBO KIT
Report
- Report Number
- 3009976420-2020-00017
- Event Type
- Malfunction
- Date Received
- September 4, 2020
- Date of Event
- August 7, 2020
- Report Date
- September 4, 2020
- Manufacturer
- LIFE TECHNOLOGIES CORP (THERMO FISHER SCIENTIFIC)
- Product Code
- QJR
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THERMO FISHER SCIENTIFIC REVIEWED AND ANALYZED 1 SOFTWARE DATA LOG FILE PROVIDED BY THE CUSTOMER AND IDENTIFIED 3 FALSE POSITIVE CALLS AMONGST THE 81 PATIENT SAMPLES. THE ROOT CAUSE WAS DETERMINED TO BE INSUFFICIENT MIXING AND VORTEXING OF THE QPCR PLATE. THE FOLLOWING DATA FILES CONTAINED FALSE POSITIVE RESULTS: FILE "COVID003.EDS" HAD 3 FALSE POSITIVE CALLS, 47 INCONCLUSIVE CALLS. THE POSITIVE AND NEGATIVE CONTROL PASSED. THE THERMO FISHER FIELD APPLICATION SCIENTIST ASSIGNED TO THIS ACCOUNT RE-TRAINED THE CUSTOMER TO VORTEX THE PLATES ACCORDING TO THE INSTRUCTIONS IN THE IFU, SPECIFICALLY MIXING PROTOCOL AND VORTEXING INSTRUCTIONS. THE CUSTOMER REPEATED THE RUN, SINCE THEN THE CUSTOMER HAS NOT REPORTED ADDITIONAL PROBLEMS.
CUSTOMER SUBMITTED A COMPLAINT ON 08/07/2020 STATING THAT THE RESULTS FROM INTERPRETATIVE SOFTWARE DID NOT MATCH AMPLIFICATION PLOTS IN QUANTSTUDIO 3/5 SOFTWARE INDICATING POTENTIAL FALSE POSITIVE RESULTS. ANALYSIS OF THE CUSTOMER'S DATA BY THERMO FISHER SCIENTIFIC'S TECHNICAL AND FIELD APPLICATIONS SCIENTIST TEAMS REVEALED SYSTEMATIC ISSUES WITH OPTICAL MIXING, DUE TO INSUFFICIENT VORTEXING OF THE QPCR PLATES. TECHNICAL AND FIELD APPLICATIONS SCIENTIST TEAM REQUESTED FOR CUSTOMER TO REPEAT THE RUN AND WAS INSTRUCTED TO FOLLOW THE INSTRUCTIONS FOR USE. THE CUSTOMER DID NOT REPORT ANY DEATHS OR SERIOUS INJURIES TO THERMO FISHER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 957081 | TAQPATH COVID-19 COMBO KIT | TAQPATH COVID-19 COMBO KIT | QJR | LIFE TECHNOLOGIES CORP (THERMO FISHER SCIENTIFIC) | 2005120 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |