ACCU-CHEK ® AVIVA EXPERT
Report
- Report Number
- 3011393376-2020-03204
- Event Type
- Malfunction
- Date Received
- September 4, 2020
- Date of Event
- August 31, 2020
- Report Date
- July 23, 2025
- Manufacturer
- ROCHE DIABETES CARE, INC.
- Product Code
- NBW
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
THE EVENT OCCURRED OUTSIDE OF THE UNITED STATES. WHILE THIS PRODUCT IS NOT SOLD IN THE UNITED STATES, IT IS LIKE OR SIMILAR TO A PRODUCT MARKETED IN THE UNITED STATES.
IT WAS REPORTED THAT THE BOLUS RECOMMENDATIONS PROVIDED BY THE BLOOD GLUCOSE MONITOR ARE NOT ACCURATE. THE FOLLOWING EVENTS CAUSED CONCERN FOR THE CUSTOMER'S MOTHER: (B)(6) 2020, AT 12:00 NOON 7,4 MMOL/L, CARBOHYDRATE 48 GRAM, NO HEALTH EVENTS, ADVICE 8 INSULIN UNITS. (B)(6) 2020, AT 12:00 NOON, 5,2 MMOL/L, CARBOHYDRATE 60 GRAM, NO HEALTH EVENTS, ADVICE 10 INSULIN UNITS. THE AVIVA EXPERT BOLUS SIMULATOR SHOWS THAT THE BOLUS ADVISE SHOULD HAVE BEEN 2.5 UNITS, ON (B)(6) 2020 AT 12:00 NOON, WHEN THE BLOOD GLUCOSE VALUE WAS 7.4 MMOL/L AND THE CARBOHYDRATE 48 GRAM. INSTEAD THE AVIVA EXPERT METER ADVISED 8 UNITS. THE INCORRECT BOLUS' OF 8U AND 10U WERE NOT ADMINISTERED TO THE CUSTOMER, NO ADVERSE EVENT OCCURED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 957841 | ACCU-CHEK ® AVIVA EXPERT | BLOOD GLUCOSE MONITORING DEVICE | NBW | ROCHE DIABETES CARE, INC. | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 13 YR | Female | UNKNOWN INSULIN |