FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® AVIVA EXPERT

MDR report key: 10493194 · Received September 4, 2020

Report

Report Number
3011393376-2020-03204
Event Type
Malfunction
Date Received
September 4, 2020
Date of Event
August 31, 2020
Report Date
July 23, 2025
Manufacturer
ROCHE DIABETES CARE, INC.
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED OUTSIDE OF THE UNITED STATES. WHILE THIS PRODUCT IS NOT SOLD IN THE UNITED STATES, IT IS LIKE OR SIMILAR TO A PRODUCT MARKETED IN THE UNITED STATES.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE BOLUS RECOMMENDATIONS PROVIDED BY THE BLOOD GLUCOSE MONITOR ARE NOT ACCURATE. THE FOLLOWING EVENTS CAUSED CONCERN FOR THE CUSTOMER'S MOTHER: (B)(6) 2020, AT 12:00 NOON 7,4 MMOL/L, CARBOHYDRATE 48 GRAM, NO HEALTH EVENTS, ADVICE 8 INSULIN UNITS. (B)(6) 2020, AT 12:00 NOON, 5,2 MMOL/L, CARBOHYDRATE 60 GRAM, NO HEALTH EVENTS, ADVICE 10 INSULIN UNITS. THE AVIVA EXPERT BOLUS SIMULATOR SHOWS THAT THE BOLUS ADVISE SHOULD HAVE BEEN 2.5 UNITS, ON (B)(6) 2020 AT 12:00 NOON, WHEN THE BLOOD GLUCOSE VALUE WAS 7.4 MMOL/L AND THE CARBOHYDRATE 48 GRAM. INSTEAD THE AVIVA EXPERT METER ADVISED 8 UNITS. THE INCORRECT BOLUS' OF 8U AND 10U WERE NOT ADMINISTERED TO THE CUSTOMER, NO ADVERSE EVENT OCCURED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
957841 ACCU-CHEK ® AVIVA EXPERT BLOOD GLUCOSE MONITORING DEVICE NBW ROCHE DIABETES CARE, INC. NA

Patients

Seq Age Sex Outcome Treatment
1 13 YR Female UNKNOWN INSULIN