FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY

MDR report key: 10483633 · Received September 2, 2020

Report

Report Number
3013756811-2020-95121
Event Type
Malfunction
Date Received
September 2, 2020
Date of Event
August 14, 2020
Report Date
September 2, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613205
PMA / PMN Number
DEN180058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION HAS BEEN COMPLETED. BASED ON THE ANALYSIS, THE ALLEGED MALFUNCTION WAS VERIFIED AND A DIFFERENT ISSUE WAS IDENTIFIED (CRACKED TOUCHSCREEN).

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE MALFUNCTION ALARMS OCCURRED. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS BETWEEN 161-173 MG/DL. REPORTEDLY, THE CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
945764 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613205

Patients

Seq Age Sex Outcome Treatment
1 34 YR