FDA Adverse Event Malfunction Summary report: N

UREA/BUN

MDR report key: 10482438 · Received September 2, 2020

Report

Report Number
1823260-2020-02170
Event Type
Malfunction
Date Received
September 2, 2020
Date of Event
July 30, 2020
Report Date
January 6, 2021
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CDQ
PMA / PMN Number
K972250
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EZ
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

DIFFERENT REAGENT LOTS AND TESTS ARE AFFECTED, THEREFORE A REAGENT ISSUE IS UNLIKELY. CALIBRATION AND CONTROLS WERE ACCEPTABLE. THE FIELD SERVICE ENGINEER CHECKED THE INSTRUMENT AND FOUND IT TO BE OK, SO A GENERAL HARDWARE ISSUE IS ALSO UNLIKELY. THE REPORTER STATED THE ISSUE OCCURRED AGAIN ONE MONTH LATER AND IT WAS FOUND THAT THE URINE SAMPLE TUBE WAS FULL AND CONTAMINATED THE SERUM SAMPLE. TO PREVENT SUCH CONTAMINATION, THE CUSTOMER STATED THEY STARTED NOT SENDING COMPLETELY FULL URINE TUBES TO THE ANALYZER, BUT ALIQUOTING PART OF THESE TUBES TO USE FOR TESTING. SINCE THE CUSTOMER STARTED DOING THIS, NO FURTHER ISSUES HAVE OCCURRED.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). [(B)(6)].

Description of Event or Problem · 1

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR ONE PATIENT SAMPLE TESTED WITH CREP2 CREATININE PLUS VER.2 AND UREAL UREA/BUN ON A COBAS 6000 C (501) MODULE. VALUES FROM THE SAMPLE WERE REPORTED OUTSIDE OF THE LABORATORY TO THE DOCTOR. THIS MEDWATCH WILL APPLY TO THE BUN ASSAY. PLEASE REFER TO THE MEDWATCH WITH PATIENT IDENTIFIER (B)(6) FOR INFORMATION RELATED TO THE CREATININE ASSAY. REFER TO THE ATTACHMENT FOR ALL PATIENT DATA. MEASUREMENTS WERE PERFORMED WITH A SERUM TUBE AND A PLASMA TUBE COLLECTED FROM THE PATIENT AT THE SAME TIME. THE SERIAL NUMBER OF THE C 501 ANALYZER IS (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
949411 UREA/BUN UREASE AND GLUTAMIC DEHYDROGENASE, UREA NITROGEN CDQ ROCHE DIAGNOSTICS NA 475906

Patients

Seq Age Sex Outcome Treatment
1 13 YR NO MEDICATION.