FDA Adverse Event Malfunction Summary report: N

MEDTRONIC MINIMED RESERVOIR

MDR report key: 10482284 · Received September 1, 2020

Report

Report Number
MW5096371
Event Type
Malfunction
Date Received
September 1, 2020
Date of Event
August 28, 2020
Report Date
August 28, 2020
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
TN, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

THIS IS THE THIRD TIME IN THE LAST FEW MONTHS I HAVE HAD THIS ISSUE, I HAVE CALLED MEDTRONIC ALL THREE TIMES AND HAVE NOT GOTTEN AN ACCEPTABLE RESPONSE. WHEN FILLING A NEW INSULIN RESERVOIR FOR MY 630G INSULIN PUMP, I GET AIR BUBBLES IN LINE THAT WILL NOT STOP. EACH TIME THIS HAPPENS I USE ONE FROM A NEW LOT NUMBERED BOX AND ALL IS FINE. I HAVE BEEN DOING THIS FOR AROUND 15 YEARS, AND I AM NOT DOING ANYTHING DIFFERENTLY NOW. NORMALLY IT TAKES ABOUT 18 UNITS OF INSULIN TO CLEAR TUBING OF ANY AIR BUBBLES, WHEN I HAVE HAD THE ISSUE IT HAS TAKEN OVER 45 UNITS AND STILL THERE IS AIR IN LINE. THE PUMP AUTOMATICALLY MAKES ME START OVER. MEDTRONIC ADVICE THIS LAST TIME WAS TO CONTACT MY DOCTOR, WHICH I HAVE DONE. IT APPEARS TO ME THAT THE TWO BLACK RUBBER SEALS ON BOTTOM OF RESERVOIR ARE ALLOWING AIR INTO VIAL. I DO HAVE A VIDEO OF THE ISSUE BUT IS TOO LARGE A FILE TO ADD TO THIS FORM. FDA SAFETY REPORT ID # (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
945251 MEDTRONIC MINIMED RESERVOIR AUTOMATED INSULIN DOSING , THRESHOLD SUSPEND OZO MEDTRONIC MINIMED MMT332A HG3C2AY
945252 MEDTRONIC MINIMED RESERVOIR AUTOMATED INSULIN DOSING , THRESHOLD SUSPEND OZO MEDTRONIC MINIMED MMT332A HG3KVH6
945253 MEDTRONIC MINIMED RESERVOIR AUTOMATED INSULIN DOSING , THRESHOLD SUSPEND OZO MEDTRONIC MINIMED MMT332A

Patients

Seq Age Sex Outcome Treatment
1 61 YR