FDA Adverse Event Malfunction Summary report: N

LIVONGO BLOOD PRESSURE MONITOR

MDR report key: 10468892 · Received August 28, 2020

Report

Report Number
3011196194-2020-00032
Event Type
Malfunction
Date Received
August 28, 2020
Date of Event
July 30, 2020
Report Date
August 28, 2020
Manufacturer
LIVONGO HEALTH INC
Product Code
DXN
PMA / PMN Number
K170196
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS DEVICE IS NOT INTENDED TO UNDERGO CHARGING. DEVICE IS INTENDED TO EITHER BE USED WITH BATTERY POWER OR WITH ELECTRICAL POWER. USER ALSO DID NOT USE THE APPROPRIATE CHARGER WHILE PLUGGING IN THEIR DEVICE, WHICH MANUFACTURER FEELS LED TO BATTERIES LEAKING/MELTING. THE HTN MONITOR HAVE NOT BEEN RETURNED TO THE MANUFACTURER. SHOULD THE DEVICE BE RETURNED, A SUPPLEMENTAL REPORT WILL BE FILED WITH THE RESULTS OF THE TESTING.

Description of Event or Problem · 1

THE PATIENT REPORTED THAT AFTER CHARGING THEIR HTN MONITOR, THE DEVICE WAS EXTREMELY WARM. UPON OPENING THE BATTERY COMPARTMENT, THE PATIENT FOUND THAT THE BATTERIES HAD MELTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
932748 LIVONGO BLOOD PRESSURE MONITOR BLOOD PRESSURE MONITOR DXN LIVONGO HEALTH INC UA-651BLE-LIV

Patients

Seq Age Sex Outcome Treatment
1 43 YR