FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 10459831 · Received August 27, 2020

Report

Report Number
3013756811-2020-90943
Event Type
Malfunction
Date Received
August 27, 2020
Date of Event
August 8, 2020
Report Date
August 27, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP WAS DROPPED AND THE TOUCH SCREEN BECAME SHATTERED AND UNRESPONSIVE. CUSTOMER¿S BLOOD GLUCOSE RANGED FROM 170-187 MG/DL. REPORTEDLY, CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY UNTIL REPLACEMENT PUMP ARRIVES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
924172 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 19 YR INFUSION SET: AUTOSOFT 90| INFUSION SET: AUTOSOFT 90