FDA Adverse Event Malfunction Summary report: N

VITROS ECI CHEMISTRY SYSTEM

MDR report key: 1045183 · Received May 9, 2008

Report

Report Number
1319681-2008-00129
Event Type
Malfunction
Date Received
May 9, 2008
Date of Event
April 9, 2008
Report Date
April 10, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INTO THIS EVENT DETERMINED THAT THE VITROS ECI WAS OPERATING AS INTENDED. THE PATIENT RESULTS WERE ASSOCIATED WITH THE INCORRECT PATIENT NAME AS A RESULT OF USER ERROR WHILE EDITING PATIENT DEMOGRAPHIC INFORMATION FOR A NEW SAMPLE ID BEFORE CLEARING THE PREVIOUS SAMPLE ID. THE CUSTOMER HAS MADE ALL OPERATORS AWARE OF THE ISSUE, SO IT CAN BE PREVENTED IN THE FUTURE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT RESULTS FROM THREE PATIENT SAMPLES PROCESSED ON THE VITROS ECI CHEMISTRY SYSTEM WERE ASSOCIATED WITH THE INCORRECT PATIENT NAMES. THE CUSTOMER IDENTIFIED THE DISCREPANCY AND THE VITROS ECI RESULTS WERE NOT REPORTED. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS ECI CHEMISTRY SYSTEM IMMUNODIAGNOSTIC ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1