FDA Adverse Event Malfunction Summary report: N

AIRO COMPUTED TOMOGRAPHY (CT) X-RAY SYSTEM

MDR report key: 10433549 · Received August 20, 2020

Report

Report Number
3010151377-2020-00001
Event Type
Malfunction
Date Received
August 20, 2020
Date of Event
July 28, 2020
Report Date
September 14, 2020
Manufacturer
MOBIUS IMAGING, LLC
Product Code
JAK
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

THE FIELD SERVICE TECHNICIAN VISITED THE CUSTOMER SITE AND OBSERVED THAT THE UPPER RAIL BELT WAS COMPLETELY DAMAGED AND THE LOWER BELT WAS PARTIALLY DAMAGED. THE FIELD SERVICE TECHNICIAN REPLACED BOTH BELTS AND WAS ABLE TO SUCCESSFULLY COMPLETE ALL REQUIRED SCANS. THE AIRO WAS CLEARED FOR CLINICAL USE.

Description of Event or Problem · 0

IT WAS REPORTED TO STRYKER THAT DURING A HELICAL PATIENT SCAN PROCEDURE THE UPPER Z-BELT ON THE BASE OF THE AIRO SYSTEM WAS DAMAGED PREVENTING MOVEMENT OF THE AIRO GANTRY. THE CUSTOMER REPORTS THAT THE SURGERY DRAPES WAS OBSERVED TO BE STUCK BETWEEN THE Z-BELT AND MOTOR CAUSING THE REPORTED DAMAGE. THE CUSTOMER ATTEMPTED TO MANUALLY MOVE THE GANTRY WITHOUT SUCCESS. THE PATIENT'S TREATMENT WAS NOT COMPLETED AND WAS RESCHEDULED FOR THE FOLLOWING DAY. FOLLOW UP WITH THE FIELD SERVICE REPRESENTATIVE CONFIRMED THAT THERE WAS NO NEGATIVE PATIENT IMPACT.

Additional Manufacturer Narrative · 1

A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION BY THE MANUFACTURING PLANT.

Description of Event or Problem · 1

IT WAS REPORTED TO STRYKER THAT DURING A HELICAL PATIENT SCAN PROCEDURE THE UPPER Z-BELT ON THE BASE OF THE AIRO SYSTEM WAS DAMAGED PREVENTING MOVEMENT OF THE AIRO GANTRY. THE CUSTOMER REPORTS THAT THE SURGERY DRAPES WAS OBSERVED TO BE STUCK BETWEEN THE Z-BELT AND MOTOR CAUSING THE REPORTED DAMAGE. THE CUSTOMER ATTEMPTED TO MANUALLY MOVE THE GANTRY WITHOUT SUCCESS. THE PATIENT'S TREATMENT WAS NOT COMPLETED AND WAS RESCHEDULED FOR THE FOLLOWING DAY. FOLLOW UP WITH THE FIELD SERVICE REPRESENTATIVE CONFIRMED THAT THERE WAS NO NEGATIVE PATIENT IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
896712 AIRO COMPUTED TOMOGRAPHY (CT) X-RAY SYSTEM AIRO MOBILE CT SYSTEM JAK MOBIUS IMAGING, LLC

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention