FDA Adverse Event Malfunction Summary report: N

T:FLEX INSULIN DELIVERY SYSTEM

MDR report key: 10413381 · Received August 17, 2020

Report

Report Number
3013756811-2020-83767
Event Type
Malfunction
Date Received
August 17, 2020
Date of Event
July 27, 2020
Report Date
August 17, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
UDI-DI
00852162004385
PMA / PMN Number
K143189
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE INVESTIGATION HAS BEEN COMPLETED. BASED ON THE ANALYSIS, THE ALLEGED MALFUNCTION COULD NOT BE VERIFIED; HOWEVER, A DIFFERENT ISSUE WAS IDENTIFIED.

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN GAUGE WAS INACCURATE. ADDITIONALLY IT WAS REPORTED THAT THE PUMP BATTERY WAS OBSERVED TO BE FLUCTUATING. CUSTOMER¿S BLOOD GLUCOSE RANGED FROM 150-153 MG/DL. REPORTEDLY, THE CUSTOMER WILL CONTINUE TO USE CURRENT PUMP UNTIL REPLACEMENT ARRIVES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
879486 T:FLEX INSULIN DELIVERY SYSTEM INFUSION PUMP LZG TANDEM DIABETES CARE 004628-005 00852162004385

Patients

Seq Age Sex Outcome Treatment
1 57 YR