FDA Adverse Event Malfunction Summary report: N

ANALYTICAL P MODULE

MDR report key: 1041305 · Received May 9, 2008

Report

Report Number
1823260-2008-03900
Event Type
Malfunction
Date Received
May 9, 2008
Date of Event
April 14, 2008
Report Date
May 9, 2008
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K953239
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE REP DETERMINED ROOT CAUSE TO BE DUE TO TOTAL BILIRUBIN REAGENT EMPTY. CUSTOMER REPLACED REAGENT AND PERFORMED REAGENT PROBE VERTICAL ADJUSTMENT. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPEC.

Description of Event or Problem · 1

TWELVE PT SAMPLES WITH DISCREPANT TOTAL BILIRUBIN RESULTS. PT 1: INITIAL 3.8; REPEAT 0.81 MG/DL. NO INFO PROVIDED TO DETERMINE WHICH PT SAMPLES WERE ERRONEOUSLY REPORTED. PTS NOT ADVERSELY AFFECTED.

Additional Manufacturer Narrative · 10

THE FIELD SERVICE REP DETERMINED ROOT CAUSE TO BE DUE TO TOTAL BILIRUBIN REAGENT EMPTY. CUSTOMER REPLACED REAGENT AND PERFORMED REAGENT PROBE VERTICAL ADJUSTMENT. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.

Description of Event or Problem · 10

TWELVE PT SAMPLES WITH DISCREPANT TOTAL BILIRUBIN RESULTS. PT 10: INITIAL 3.6; REPEAT 0.86 MG/DL. NO INFO PROVIDED TO DETERMINE WHICH PT SAMPLES WERE ERRONEOUSLY REPORTED. PTS NOT ADVERSELY AFFECTED.

Additional Manufacturer Narrative · 11

THE FIELD SERVICE REP DETERMINED ROOT CAUSE TO BE DUE TO TOTAL BILIRUBIN REAGENT EMPTY. CUSTOMER REPLACED REAGENT AND PERFORMED REAGENT PROBE VERTICAL ADJUSTMENT. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.

Description of Event or Problem · 11

TWELVE PT SAMPLES WITH DISCREPANT TOTAL BILIRUBIN RESULTS. PT 11: INITIAL 4.0; REPEAT 0.56 MG/DL. NO INFO PROVIDED TO DETERMINE WHICH PT SAMPLES WERE ERRONEOUSLY REPORTED. PTS NOT ADVERSELY AFFECTED.

Additional Manufacturer Narrative · 12

THE FIELD SERVICE REP DETERMINED ROOT CAUSE TO BE DUE TO TOTAL BILIRUBIN REAGENT EMPTY. CUSTOMER REPLACED REAGENT AND PERFORMED REAGENT PROBE VERTICAL ADJUSTMENT. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.

Description of Event or Problem · 12

TWELVE PT SAMPLES WITH DISCREPANT TOTAL BILIRUBIN RESULTS. PT 12: INITIAL 4.0; REPEAT 0.5MG/DL. NO INFO PROVIDED TO DETERMINE WHICH PT SAMPLES WERE ERRONEOUSLY REPORTED. PTS NOT ADVERSELY AFFECTED.

Additional Manufacturer Narrative · 2

THE FIELD SERVICE REP DETERMINED ROOT CAUSE TO BE DUE TO TOTAL BILIRUBIN REAGENT EMPTY. CUSTOMER REPLACED REAGENT AND PERFORMED REAGENT PROBE VERTICAL ADJUSTMENT. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.

Description of Event or Problem · 2

TWELVE PT SAMPLES WITH DISCREPANT TOTAL BILIRUBIN RESULTS. PT 2: INITIAL 4.2; REPEAT 0.30 MG/DL. NO INFO PROVIDED TO DETERMINE WHICH PT SAMPLES WERE ERRONEOUSLY REPORTED. PTS NOT ADVERSELY AFFECTED.

Additional Manufacturer Narrative · 3

THE FIELD SERVICE REP DETERMINED ROOT CAUSE TO BE DUE TO TOTAL BILIRUBIN REAGENT EMPTY. CUSTOMER REPLACED REAGENT AND PERFORMED REAGENT PROBE VERTICAL ADJUSTMENT. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.

Description of Event or Problem · 3

TWELVE PT SAMPLES WITH DISCREPANT TOTAL BILIRUBIN RESULTS. PT 3: INITIAL 4.1; REPEAT 0.44 MG/DL. NO INFO PROVIDED TO DETERMINE WHICH PT SAMPLES WERE ERRONEOUSLY REPORTED. PTS NOT ADVERSELY AFFECTED.

Additional Manufacturer Narrative · 4

THE FIELD SERVICE REP DETERMINED ROOT CAUSE TO BE DUE TO TOTAL BILIRUBIN REAGENT EMPTY. CUSTOMER REPLACED REAGENT AND PERFORMED REAGENT PROBE VERTICAL ADJUSTMENT. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.

Description of Event or Problem · 4

TWELVE PT SAMPLES WITH DISCREPANT TOTAL BILIRUBIN RESULTS. PT 4: INITIAL 4.0; REPEAT 0.57 MG/DL. NO INFO PROVIDED TO DETERMINE WHICH PT SAMPLES WERE ERRONEOUSLY REPORTED. PTS NOT ADVERSELY AFFECTED.

Additional Manufacturer Narrative · 5

THE FIELD SERVICE REP DETERMINED ROOT CAUSE TO BE DUE TO TOTAL BILIRUBIN REAGENT EMPTY. CUSTOMER REPLACED REAGENT AND PERFORMED REAGENT PROBE VERTICAL ADJUSTMENT. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.

Description of Event or Problem · 5

TWELVE PT SAMPLES WITH DISCREPANT TOTAL BILIRUBIN RESULTS. PT 5: INITIAL 3.9; REPEAT 0.69 MG/DL. NO INFO PROVIDED TO DETERMINE WHICH PT SAMPLES WERE ERRONEOUSLY REPORTED. PTS NOT ADVERSELY AFFECTED.

Additional Manufacturer Narrative · 6

THE FIELD SERVICE REP DETERMINED ROOT CAUSE TO BE DUE TO TOTAL BILIRUBIN REAGENT EMPTY. CUSTOMER REPLACED REAGENT AND PERFORMED REAGENT PROBE VERTICAL ADJUSTMENT. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.

Description of Event or Problem · 6

TWELVE PT SAMPLES WITH DISCREPANT TOTAL BILIRUBIN RESULTS. PT 6: INITIAL 3.5; REPEAT 1.00 MG/DL. NO INFO PROVIDED TO DETERMINE WHICH PT SAMPLES WERE ERRONEOUSLY REPORTED. PTS NOT ADVERSELY AFFECTED.

Additional Manufacturer Narrative · 7

THE FIELD SERVICE REP DETERMINED ROOT CAUSE TO BE DUE TO TOTAL BILIRUBIN REAGENT EMPTY. CUSTOMER REPLACED REAGENT AND PERFORMED REAGENT PROBE VERTICAL ADJUSTMENT. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.

Description of Event or Problem · 7

TWELVE PT SAMPLES WITH DISCREPANT TOTAL BILIRUBIN RESULTS. PT 7: INITIAL 3.5; REPEAT 0.64 MG/DL. NO INFO PROVIDED TO DETERMINE WHICH PT SAMPLES WERE ERRONEOUSLY REPORTED. PTS NOT ADVERSELY AFFECTED.

Additional Manufacturer Narrative · 8

THE FIELD SERVICE REP DETERMINED ROOT CAUSE TO BE DUE TO TOTAL BILIRUBIN REAGENT EMPTY. CUSTOMER REPLACED REAGENT AND PERFORMED REAGENT PROBE VERTICAL ADJUSTMENT. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.

Description of Event or Problem · 8

TWELVE PT SAMPLES WITH DISCREPANT TOTAL BILIRUBIN RESULTS. PT 8: INITIAL 4.3; REPEAT .24 MG/DL. NO INFO PROVIDED TO DETERMINE WHICH PT SAMPLES WERE ERRONEOUSLY REPORTED. PTS NOT ADVERSELY AFFECTED.

Additional Manufacturer Narrative · 9

THE FIELD SERVICE REP DETERMINED ROOT CAUSE TO BE DUE TO TOTAL BILIRUBIN REAGENT EMPTY. CUSTOMER REPLACED REAGENT AND PERFORMED REAGENT PROBE VERTICAL ADJUSTMENT. PERFORMANCE TESTS WERE PERFORMED AND WITHIN SPECIFICATION.

Description of Event or Problem · 9

TWELVE PT SAMPLES WITH DISCREPANT TOTAL BILIRUBIN RESULTS. PT 9: INITIAL 3.4; REPEAT 1.06 MG/DL. NO INFO PROVIDED TO DETERMINE WHICH PT SAMPLES WERE ERRONEOUSLY REPORTED. PTS NOT ADVERSELY AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ANALYTICAL P MODULE CLINICAL CHEMISTRY ANALYZER- JJE JJE ROCHE DIAGNOSTICS P MODULE

Patients

Seq Age Sex Outcome Treatment
1 69 YR
10 69 YR
11 81 YR
12 UNK
2 65 YR
3 79 YR
4 61 YR
5 54 YR
6 51 YR
7 85 YR
8 61 YR
9 46 YR