FDA Adverse Event
Malfunction
Summary report: N
PRECISION LINK
MDR report key: 1041229
·
Received May 8, 2008
Report
- Report Number
- 2954323-2008-01760
- Event Type
- Malfunction
- Date Received
- May 8, 2008
- Date of Event
- April 11, 2008
- Report Date
- May 8, 2008
- Manufacturer
- ABBOTT DIABETES CARE INC.
- Product Code
- NBW
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- NOT APPLICABLE
Narratives
Additional Manufacturer Narrative · 1
THERE IS A KNOWN MALFUNCTION WITH THE PRECISION LINK SOFTWARE THAT CAN LEAD TO INCORRECT TRENDING OF RESULTS. THIS OCCURS WHEN RESULTS OBTAINED ON A METER WITH INCORRECT DATE AND TIME ARE UPLOADED TO A COMPUTER WITH PRECISION LINK SOFTWARE. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED.
Description of Event or Problem · 1
CUSTOMER REPORTED RECEIVING ERRC 6 MESSAGE WITH THEIR PRECISION XTRA BLOOD GLUCOSE METER WHEN UPON TEST STRIP INSERTION AND THE DATE AND TIME HAD CHANGED SPONTANEOUSLY. THE CUSTOMER REPORTED USING THE PRECISION XTRA DATE MANAGEMENT SYSTEM. THERE WERE NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PRECISION LINK | DATA MANAGEMENT SYSTEM | NBW | ABBOTT DIABETES CARE INC. | NA | 41943 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |