FDA Adverse Event Malfunction Summary report: N

PRECISION LINK

MDR report key: 1041229 · Received May 8, 2008

Report

Report Number
2954323-2008-01760
Event Type
Malfunction
Date Received
May 8, 2008
Date of Event
April 11, 2008
Report Date
May 8, 2008
Manufacturer
ABBOTT DIABETES CARE INC.
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THERE IS A KNOWN MALFUNCTION WITH THE PRECISION LINK SOFTWARE THAT CAN LEAD TO INCORRECT TRENDING OF RESULTS. THIS OCCURS WHEN RESULTS OBTAINED ON A METER WITH INCORRECT DATE AND TIME ARE UPLOADED TO A COMPUTER WITH PRECISION LINK SOFTWARE. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING ERRC 6 MESSAGE WITH THEIR PRECISION XTRA BLOOD GLUCOSE METER WHEN UPON TEST STRIP INSERTION AND THE DATE AND TIME HAD CHANGED SPONTANEOUSLY. THE CUSTOMER REPORTED USING THE PRECISION XTRA DATE MANAGEMENT SYSTEM. THERE WERE NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PRECISION LINK DATA MANAGEMENT SYSTEM NBW ABBOTT DIABETES CARE INC. NA 41943

Patients

Seq Age Sex Outcome Treatment
1 NA