FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK MULTICLIX

MDR report key: 1041189 · Received May 9, 2008

Report

Report Number
1823260-2008-03877
Event Type
Malfunction
Date Received
May 9, 2008
Date of Event
May 1, 2008
Report Date
May 9, 2008
Manufacturer
ROCHE DIAGNOSTICS
Product Code
FMK
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Description of Event or Problem · 1

THE REPORTER STATES THAT THE LANCET "STUCK OUT" OF THE ACCU-CHEK MULTICLIX LANCET DEVICE. THE ACCU-CHEK CUSTOMER CARE SVC CENTER AGENT CALLED THE REPORTER THREE TIMES TO OBTAIN CLARIFICATION ON THE LANCET PROTRUDING PAST THE CAP OF THE LANCET DEVICE BEFORE/AFTER FIRING. THE REPORTER DID NOT RESPOND TO THE CALLS. NO REPORTED ACTIONS/TREATMENT. NO ADVERSE EVENT REPORTED. NEW LANCET DEVICE WITH LANCETS SENT AND RETURN REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK MULTICLIX LANCET DEVICE - FMK FMK ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 UNK