FDA Adverse Event Malfunction Summary report: N

COAGUCHEK XS SYSTEM

MDR report key: 10408565 · Received August 14, 2020

Report

Report Number
1823260-2020-02000
Event Type
Malfunction
Date Received
August 14, 2020
Date of Event
July 20, 2020
Report Date
August 14, 2020
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(4). THE CUSTOMER'S STRIPS WERE RETURNED FOR INVESTIGATION. THE RETURNED PRODUCT WAS TESTED USING REFERENCE METERS WITH A HIGH LEVEL CONTROL SAMPLE. TWO VIALS OF TEST STRIP BOTH LOT 417472-11 WERE RETURNED (VIAL NUMBERS 380543 AND 381256). TESTING RESULTS (QC RANGE: 2.7-3.3 INR): VIAL NUMBER 380543: QC 1: 3.0 INR, QC 2: 3.0 INR, QC 3: 2.9 INR. VIAL NUMBER 381256: QC 1: 2.9 INR, QC 2: 2.9 INR, QC 3: 3.0 INR. ALL INR VALUES WERE WITHIN THE SPECIFIED TARGET RANGES, CONFIRMING THE FUNCTIONALITY OF THE COMPLAINED COAGUCHEK TEST STRIPS. NO ERROR MESSAGES OCCURRED. PRODUCT LABELING STATES: "THE COAGUCHEK SYSTEM USES HUMAN RECOMBINANT THROMBOPLASTIN. THEREFORE, THE COMPARABILITY TO OTHER HUMAN RECOMBINANT THROMBOPLASTINS IS BEST, WHEREAS DEVIATIONS CAN OCCUR WHEN COMPARED TO METHODS USING OTHER THROMBOPLASTINS. HOWEVER, THOSE DEVIATIONS BETWEEN THROMBOPLASTINS OF DIFFERENT ORIGIN (E.G., RABBIT BASED) ARE NOT SPECIFIC TO COAGUCHEK PRODUCTS. SIMILAR DIFFERENCES CAN BE OBSERVED WHEN A HUMAN RECOMBINANT THROMBOPLASTIN-BASED LABORATORY METHOD IS COMPARED TO OTHER LABORATORY METHODS." ROUTINE RETENTION TESTING IS PERFORMED. RETENTION TESTING DATA IS REVIEWED AND APPROPRIATE ACTIONS ARE TAKEN AS NEEDED. OCCUPATION IS LAY USER/PATIENT. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 1

THE INITIAL REPORTER RECEIVED QUESTIONABLE RESULTS FROM COAGUCHEK XS METER SERIAL NUMBER (B)(4) COMPARED TO A LABORATORY RESULT USING AN UNKNOWN METHOD. AT 10:30 AM THE LABORATORY RESULT WAS 2.4 INR. AT 10:51 AM THE METER RESULT WAS 3.6 INR. THE CUSTOMER'S THERAPEUTIC RANGE IS 2.5-3.0 INR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
875094 COAGUCHEK XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 41747211

Patients

Seq Age Sex Outcome Treatment
1 77 YR