FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS (50)

MDR report key: 1040679 · Received May 8, 2008

Report

Report Number
1826988-2008-00488
Event Type
Malfunction
Date Received
May 8, 2008
Date of Event
April 15, 2008
Report Date
April 15, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE QA LAB FOUND THE RETURNED REAGENT TO READ E11 (CONFIRMS EXPOSURE) AND AN AVERAGE OF 330 MG/DL HIGH , OUT OF SPEC. PERFORMANCE WAS SATISFACTORY USING IQA RETENTION REAGENT.

Description of Event or Problem · 1

THE CUSTOMER CALLED AND ALLEGED THAT HE RECEIVED SOME CONTROL TEST RESULTS THAT WERE HIGH, OUT OF SPECIFICATION. TROUBLESHOOTING, SHOWED THE TEST STRIPS TO BE OPERATING AS DESIGNED, BUT THE TEST STRIPS WERE RETURNED FOR EVALUATION BASED ON THE CUSTOMER'S ALLEGATIONS. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS (50) BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE, LLC 7080D 7DC3D04

Patients

Seq Age Sex Outcome Treatment
1 UNK