FDA Adverse Event Malfunction Summary report: N

ORTHO PROVUE

MDR report key: 1040408 · Received May 7, 2008

Report

Report Number
1056600-2008-00144
Event Type
Malfunction
Date Received
May 7, 2008
Date of Event
April 10, 2008
Report Date
May 7, 2008
Manufacturer
MICRO TYPING SYSTEMS, INC.
Product Code
KSZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

A POSSIBLE ROOT CAUSE WAS DETERMINED. THE CUSTOMER HAD PLACED A SAMPLE TUBE ON BOARD THE ANALYZER WITH THE CAP/STOPPER ON, WHICH LED TO A BENT PROBE AND THE PROBE DRIP. AN OCD FIELD ENGINEER VISITED THE CUSTOMER SITE AND REPLACED THE PROBE AND PERFORMED THE APPROPRIATE ADJUSTMENTS TO RETURN THE ANALYZER TO EXPECTED OPERATION. THIS CUSTOMER HAS NOT LOGGED ANY SIMILAR COMPLAINTS AGAINST THIS ANALYZER SINCE THIS INCIDENT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT A SAMPLE CAP WAS INADVERTENTLY LEFT ON THE SAMPLE TUBE ON THE ORTHO PROVUE ANALYZER, RESULTING IN A BENT PROBE AND PROBE DRIP. THE CUSTOMER INDICATED THAT THEY DID NOT OBSERVE REAGENT OR SAMPLE CONTAMINATION. THE CUSTOMER ABORTED TESTING. NO ERRONEOUS RESULTS WERE REPORTED. PROBE DRIP MAY LEAD TO DILUTION OF SAMPLE / REAGENT, CARRY OVER AND / OR CROSS CONTAMINATION AND ERRONEOUS RESULTS WHICH COULD LEAD TO TRANSFUSION OF INCOMPATIBLE BLOOD.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ORTHO PROVUE AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYSTEM KSZ MICRO TYPING SYSTEMS, INC. NA

Patients

Seq Age Sex Outcome Treatment
1