FDA Adverse Event Malfunction Summary report: N

PUMP MMT-1780KPK 670G PATHWAY BLACK MG

MDR report key: 10400291 · Received August 13, 2020

Report

Report Number
2032227-2020-162075
Event Type
Malfunction
Date Received
August 13, 2020
Date of Event
August 9, 2020
Report Date
September 14, 2020
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZP
UDI-DI
000000643169939219
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE RECEIVED WITH CRITICAL PUMP ERROR AND UNABLE TO DOWNLOAD DUE TO CORRODED ELECTRONIC ASSEMBLIES. UNABLE TO VERIFY PUMP ERROR 35 DUE TO DOWNLOAD DIFFICULTY. UNABLE TO PERFORM SELF TEST, REWIND, SEATING, BASIC OCCLUSION TEST, OCCLUSION TEST, FORCE SENSOR TEST OR DISPLACEMENT TEST DUE TO CRITICAL PUMP ERROR. DEVICE RECEIVED WITH CORRODED BATTERY TUBE AND CORRODED MOTOR HOME SWITCH.

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. MEDTRONIC, INC.

Description of Event or Problem · 1

INFORMATION RECEIVED BY MEDTRONIC INDICATED THAT THE INSULIN PUMP HAD CRITICAL PUMP ERROR. CUSTOMER WAS ON THE BEACH AND EVENTUALLY GOT THE ERROR MESSAGE. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
869237 PUMP MMT-1780KPK 670G PATHWAY BLACK MG ARTIFICIAL PANCREAS DEVICE SYSTEM, SINGLE HORMONAL CONTROL OZP MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1780KPK HG28PJK 000000643169939219

Patients

Seq Age Sex Outcome Treatment
1 53 YR