FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 10399026 · Received August 12, 2020

Report

Report Number
3013756811-2020-80896
Event Type
Malfunction
Date Received
August 12, 2020
Date of Event
July 20, 2020
Report Date
August 12, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007288
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP WAS EXPOSED TO WATER AND SUBSEQUENTLY, MULTIPLE WAKE BUTTON ALARMS OCCURRED. REPORTEDLY, THE WAKE BUTTON WAS FUNCTIONING, BUT THE ALARMS COULD NOT BE CLEARED AND INSULIN DELIVERIES STOPPED. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 240-340 MG/DL. THE CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
863453 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007288

Patients

Seq Age Sex Outcome Treatment
1 20 YR