FDA Adverse Event Malfunction Summary report: N

ACCUTREND PLUS GLUCOSE STRIPS

MDR report key: 10378007 · Received August 7, 2020

Report

Report Number
1823260-2020-01915
Event Type
Malfunction
Date Received
August 7, 2020
Date of Event
June 21, 2020
Report Date
August 7, 2020
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CGA
PMA / PMN Number
K051376
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MX
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). THE CUSTOMER'S METERS AND STRIPS WERE REQUESTED FOR INVESTIGATION. THE PRODUCT HAS NOT BEEN RECEIVED AT THIS TIME. RETENTION SAMPLES GLUCOSE LOT 37996005 WERE MEASURED WITH CONTROLS GKL 60 LOT 346092-99 /GKL 180 LOT 346093-99 AND 3 EDTA BLOOD ON REFERENCE DEVICES COMPARED TO LABORATORY METHOD. RANGES CONTROL SOLUTIONS: RANGE GKL 60: 58 ¿ 98 MG/DL INVESTIGATION RESULTS USING RETENTION MATERIAL: QC 1: 82 MG/DL, QC 2: 74 MG/DL, QC 3: 75 MG/DL. INVESTIGATION RESULTS USING RETENTION MATERIAL: RANGE GKL 180: 173 ¿ 232 MG/DL QC 1: 200 MG/DL, QC 2: 192 MG/DL, QC 3: 204 MG/DL. ALL RESULTS WERE WITHIN THE CONTROL RANGE. NO SIGNIFICANT DIFFERENCES TO THE LABORATORY METHOD. OCCUPATION IS LAY USER/PATIENT. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 1

THE INITIAL REPORTER RECEIVED QUESTIONABLE GLUCOSE RESULTS USING AN ACCUTREND PLUS METER WHEN COMPARED TO AN ACCU-CHEK INSTANT METER. THE METER RESULT ON THE ACCUTREND METER WAS 52 MG/DL. A FEW MINUTES LATER, THE CUSTOMER TESTED ON THE ACCU-CHEK INSTANT METER. THE RESULT WAS 104 MG/DL. THE ACCU-CHEK INSTANT AND ACCUTREND METER'S SERIAL NUMBERS WERE REQUESTED BUT NOT PROVIDED. IT IS NOT KNOWN WHICH RESULT WAS BELIEVED TO BE CORRECT. THE CUSTOMER'S NORMAL GLUCOSE RANGE IS 100-110 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
843304 ACCUTREND PLUS GLUCOSE STRIPS BLOOD GLUCOSE MONITORING TEST STRIPS CGA ROCHE DIAGNOSTICS NA 37996005

Patients

Seq Age Sex Outcome Treatment
1