FDA Adverse Event Malfunction Summary report: N

CELL DYN SAPPHIRE ANALYZER

MDR report key: 1036182 · Received April 29, 2008

Report

Report Number
2919069-2008-00493
Event Type
Malfunction
Date Received
April 29, 2008
Date of Event
April 10, 2008
Report Date
April 10, 2008
Manufacturer
ABBOTT DIAGNOSTICS DIVISION/CELL DYN
Product Code
GKZ
PMA / PMN Number
K051215
Removal / Correction Number
2919069-4/15/08-003-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION FOUND AN ISSUE WITH THE CELL-DYN SAPPHIRE LABORATORY INFO SYSTEM (LIS) / MIDDLEWARE INTERFACE CHANGE SPECIFICATION, LIST #08H09-01. THESE CHANGES ARE OPTIONAL, THIS MEANS THAT, IF CUSTOMERS DO NOT WANT THE ADD'L FEATURES ACTIVATED, THEIR LIS WILL NOT CHANGE. THE LIS TRANSMISSION FOR VERSION R2-5 SOFTWARE CONTAINS A CHANGE IN THE ORDER OF RESULTS TRANSMITTED TO THE LIS, WHICH HAS CREATED THE ISSUE WITH SOME EXISTING LIS IF THE CUSTOMER DOES NOT CORRECTLY MAP THE LIS BY THE NUMERICAL RESULT LABEL PRIOR TO UPGRADING TO R2-5 SOFTWARE. BASED ON THE ABOVE INVESTIGATION, A PRODUCT DEFICIENCY WAS IDENTIFIED FOR THE CELL-DYN SAPPHIRE LIS / MIDDLEWARE INTERFACE SPECIFICATION, LIST #08H09-01. A REVIEW OF THE DOMESTIC AND INTERNATIONAL COMPLAINTS FOR THE MONTHS OF OCTOBER 2007 THROUGH JANUARY 2008 DID NOT FIND AN ADVERSE TREND ON THE LIST BASE HEM SOFTWARE FOR THIS ISSUE. THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

DISCREPANCIES HAVE BEEN IDENTIFIED IN THE RESULTS RECORDS SECTION AND THE CELL-DYN SAPPHIRE NUMERICAL RESULT LABEL SECTION OF THE CELL-DYN SAPPHIRE LABORATORY INFO SYSTEM (LIS) / MIDDLEWARE INTERFACE CHANGE SPECIFICATIONS. CONFIGURATION OF RESULTS TRANSMISSION FROM THE CELL-DYN SAPPHIRE TO THE (LIS) WAS OBSERVED. ALL RESULTS EXCEPT THE WHITE BLOOD CELLS WERE INTERPRETED IN AN UNEXPECTED ORDER. FOR EXAMPLE, THE HEMOGLOBIN VALUE WOULD BE INTERPRETED AS THE RED BLOOD CELLS RESULT. THE TRANSMISSION OF THE MISINTERPRETED RESULTS OCCURS WITHOUT THE CUSTOMER BEING AWARE OF THE ISSUE. A RECALL WAS ISSUED AND REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CELL DYN SAPPHIRE ANALYZER AUTOMATED HEMATOLOGY ANALYZER GKZ ABBOTT DIAGNOSTICS DIVISION/CELL DYN NA NA

Patients

Seq Age Sex Outcome Treatment
1 NI CELL-DYN SAPPHIRE LIS/MIDDLEWARE| INTERFACE SPECIFICATION LIST # 8H09-01