FDA Adverse Event Malfunction Summary report: N

SYRINGE 0.3ML 30GA 8MM 7BAG 420CAS JP

MDR report key: 10360386 · Received August 3, 2020

Report

Report Number
1920898-2020-00986
Event Type
Malfunction
Date Received
August 3, 2020
Date of Event
June 24, 2020
Report Date
July 30, 2020
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE COMPLAINT WAS RECEIVED ON (B)(6) 2020 AND DETERMINED TO BE NOT REPORTABLE. ON (B)(6) 2020 SAMPLES WERE RECEIVED AND THE SAMPLE SHOWED THAT THE NEEDLE SHIELD WITH HUB WAS DETACHED FROM THE BARREL, A NEW A DECISION TREE WAS COMPLETED AND DETERMINED TO BE MDR REPORTABLE. DATE OF EVENT: UNKNOWN. THE DATE RECEIVED BY MANUFACTURER HAS BEEN USED FOR THIS FIELD. (B)(4). INVESTIGATION SUMMARY: CUSTOMER RETURNED PHOTOS OF A 3/10CC, 8MM, 30G SYRINGE WITH A POLY BAG FROM LOT # 9231320. CUSTOMER STATES THAT THE SHIELD WAS TOO TIGHT TO REMOVE. PHOTOS WERE EXAMINED AND EXHIBITED THE HUB-NEEDLE/SHIELD ASSEMBLY SEPARATED FROM THE BARREL. MANUFACTURING ((B)(4)) WILL BE NOTIFIED OF THIS ISSUE. LEVEL A EVENT NO DHR OR QN REVIEW IS REQUIRED. CONCLUSION: BASED ON THE SAMPLES AND/OR PHOTO(S) RECEIVED THE INVESTIGATION CONCLUDED: CONFIRMED: BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE (HUB SEPARATES). ROOT CAUSE: L2L DISPATCH (B)(4) WAS CREATED FOR RAISED HUBS. THE PRESS STATION WAS OUT OF ADJUSTMENT. CORRECTIVE ACTION: THE PRESS STATION WAS ADJUSTED. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS. CAPA # (B)(4) HAS BEEN OPENED TO ADDRESS THIS ISSUE OF HUB SEPARATES." RATIONALE: BD HAS INITIATED FURTHER ROOT CAUSE INVESTIGATION RELATING TO THE ISSUE OF HUB SEPARATION THROUGH A CORRECTIVE AND PREVENTIVE ACTION (CAPA (B)(4)).

Description of Event or Problem · 1

IT WAS REPORTED BEFORE USE THE SYRINGE 0.3ML 30GA 8MM 7BAG 420CAS JP HAD THE HUB SEPARATE FROM THE DEVICE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: THE CUSTOMER STATED "THE SHIELD WAS TOO TIGHT TO REMOVE."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
818718 SYRINGE 0.3ML 30GA 8MM 7BAG 420CAS JP SYRINGE WITH NEEDLE FMF BD MEDICAL - DIABETES CARE 9231320

Patients

Seq Age Sex Outcome Treatment
1 Other