FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C (501) MODULE

MDR report key: 10355174 · Received August 3, 2020

Report

Report Number
1823260-2020-01863
Event Type
Malfunction
Date Received
August 3, 2020
Date of Event
July 9, 2020
Report Date
December 21, 2020
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

A FIELD SERVICE ENGINEER WAS DISPATCHED TO THE SITE AND FOUND THAT A LEAKING RINSE TUBE AT THE RINSE STATION. THE ENGINEER HAS REPLACED THE TUBES AND CONFIRMED THE INSTRUMENT IS RUNNING WITHIN SPECIFICATIONS. THE INVESTIGATION DETERMINED THAT THE ISSUE FOUND BY THE FIELD SERVICE ENGINEER WAS THE ROOT CAUSE OF THE EVENT.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). THE CUSTOMER REPLACED THE NA ELECTRODE TWICE, CHANGED THE ISE REAGENTS, VERIFIED NO SALT DEPOSITS WERE WITHIN THE ISE COMPARTMENT, AND PRIMED THE ISE SYSTEM SEVERAL TIMES. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 1

THE INITIAL REPORTER RECEIVED QUESTIONABLE ISE INDIRECT GEN.2 NA RESULTS FOR THREE PATIENTS TESTED ON A COBAS 6000 C (501) MODULE. THE INITIAL RESULTS WERE NOT REPORTED OUTSIDE THE LABORATORY. THE SAMPLES WERE REPEATED FOR CONFIRMATION. PATIENT 1'S INITIAL NA RESULT WAS 151 MMOL/L, AND A REPEAT RESULT OF 141 MMOL/L. PATIENT 2'S INITIAL NA RESULT WAS 163 MMOL/L, AND A REPEAT RESULT OF 140 MMOL/L. PATIENT 3'S INITIAL NA RESULT WAS GREATER THAN 180 MMOL/L, AND A REPEAT RESULT WAS 139 MMOL/L. NA ELECTRODE LOT NUMBER AND EXPIRATION DATE WERE REQUESTED BUT NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
818898 COBAS 6000 C (501) MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS C501 NA

Patients

Seq Age Sex Outcome Treatment
1