FDA Adverse Event Malfunction Summary report: N

T:FLEX INSULIN DELIVERY SYSTEM

MDR report key: 10349931 · Received July 31, 2020

Report

Report Number
3013756811-2020-79318
Event Type
Malfunction
Date Received
July 31, 2020
Date of Event
July 9, 2020
Report Date
July 31, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
UDI-DI
00852162004569
PMA / PMN Number
K143189
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT OCCLUSION ALARMS OCCURRED. CUSTOMER CHANGED THE PUMP SUPPLIES AND RESUMED INSULIN DELIVERY. SYSTEM CHECK WAS PERFORMED BY TANDEM TECHNICAL SUPPORT; HOWEVER THE CUSTOMER DECLINED TO COMPLETE THE CHECK. MULTIPLE FOLLOW UP ATTEMPTS FROM TANDEM TECHNICAL SUPPORT WERE NOT RETURNED. CUSTOMER'S BLOOD GLUCOSE WAS 150-153 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
813381 T:FLEX INSULIN DELIVERY SYSTEM INFUSION PUMP LZG TANDEM DIABETES CARE 004628-005 00852162004569

Patients

Seq Age Sex Outcome Treatment
1 18 YR