FDA Adverse Event Malfunction Summary report: N

N600 PULSE OXIMETER

MDR report key: 1034886 · Received April 25, 2008

Report

Report Number
2936999-2008-00209
Event Type
Malfunction
Date Received
April 25, 2008
Date of Event
February 21, 2008
Report Date
April 18, 2008
Manufacturer
COVIDIEN/ FORMERLY TYCOHEALTHCARE
Product Code
DQA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON 04/18/2008, INFORMATION WAS RECEIVED FROM THE SERVICE SITE THAT THE UNIT WAS RECEIVED IN WITHOUT ANY FAILURE INFORMATION. MULTIPLE ATTEMPTS WERE MADE TO THE CUSTOMER TO TRY AND OBTAIN FAILURE INFORMATION, BUT NO RESPONSE WAS RECEIVED FROM THE CUSTOMER. THE SERVICE SITE PERFORMED AN INVESTIGATION ON THE UNIT, AND VERIFIED A FAILURE OF ERROR 517 WHICH ALSO AFFECTED THE AUDIO CIRCUIT, RESULTING IN "NO AUDIO" ON THE DEVICE. THE OBSERVED FAILURE OF "NO AUDIO" WAS ISOLATED TO THE MAIN PCB.

Description of Event or Problem · 1

ON 04/18/2008, NEW INFORMATION WAS RECEIVED FROM SERVICE SITE INDICATING THAT DURING REPAIR OF THE UNIT, NO AUDIO WAS OBSERVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 N600 PULSE OXIMETER PULSE OXIMETER DQA COVIDIEN/ FORMERLY TYCOHEALTHCARE N600

Patients

Seq Age Sex Outcome Treatment
1