FDA Adverse Event Injury Summary report: N

ONE TOUCH ULTRA METER

MDR report key: 1033691 · Received April 25, 2008

Report

Report Number
2939301-2008-00632
Event Type
Injury
Date Received
April 25, 2008
Date of Event
April 8, 2008
Report Date
April 10, 2008
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER FOR EVALUATION, BUT HAS NOT YET RECEIVED IT. IF THE METER IS RETURNED, LIFESCAN WILL EVALUATE IT AND, IF THE METER DOES NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

THE COMPLAINT IS CLASSIFIED BASED UPON INFORMATION THE PATIENT/LAY PERSON GAVE TO A CUSTOMER CARE ADVOCATE IN 2008. THE PATIENT CALLED SEVERAL HOURS AFTER THE ALLEGED ISSUE OF HIS ONE TOUCH ULTRA POWERING OFF DURING USE. ON 04/08/08, THE PATIENT FIRST EXPERIENCED THE ISSUE BETWEEN 7 AND 8 A.M. ON THE SAME DAY, IN THE MORNING (TIME NOT PROVIDED), THE PATIENT EXPERIENCED THE ISSUE AGAIN. THE PATIENT TOOK HIS USUAL DOSE OF 10 UNITS HUMALOG AND POSSIBLY HIS 40 UNITS LANTUS. AFTER THE ISSUE BEGAN, THE PATIENT FELT SHAKY AND ATE BETWEEN 8:30 AND 9:00 A.M. THE PATIENT DID NOT RECEIVE MEDICAL INTERVENTION FROM AN HCP. THE COMPLAINT IS CLASSIFIED AS AN ADVERSE EVENT AS THE PATIENT ALLEGED HE HAD SYMPTOMS THAT CAN BE ASSOCIATED WITH SEVERE HYPOGLYCEMIA AFTER THE ISSUE BEGAN. APPARENTLY, THE PATIENT HAD NOT CHANGED THE BATTERY PER THE OWNER'S MANUAL AND DID NOT HAVE A BATTERY TO TROUBLESHOOT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRA METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 56 YR Life Threatening| R