FDA Adverse Event Malfunction Summary report: N

SYNCHRON LX I 725 CLINICAL SYSTEM

MDR report key: 1033185 · Received April 23, 2008

Report

Report Number
2122870-2008-00129
Event Type
Malfunction
Date Received
April 23, 2008
Date of Event
March 18, 2008
Report Date
April 23, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
MMI
PMA / PMN Number
K023049
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

THREE LEVELS OF QC WERE WITHIN SPECIFICATIONS BEFORE AND AFTER THIS EVENT. SYSTEM CHECK FAILED IN 2008, 4 HOURS AFTER THE ERRONEOUS RESULT WAS OBTAINED. CUSTOMER PLACED A DIFFERENT SET OF ASPIRATES PROBES AND RERAN THE SYSTEM CHECK WHICH FAILED AGAIN. CUSTOMER RAN A 3RD SYSTEM CHECK ON THE NEXT DAY WHICH ALSO FAILED. THEY DISCOVERED THE WASH ARM WAS LOOSE WHICH WAS TIGHTENED WITH AN ALLEN WRENCH. THE SYSTEM CHECK WAS PERFORMED AGAIN AND RESULTS PASSED WITHIN SPECIFICATIONS. THE SAMPLE WAS COLLECTED IN A LITHIUM HEPARIN TUBE AND WAS CENTRIFUGED AT 3,100 RPM FOR 7 MINUTES. THE SPECIMEN WAS PROCESSED THROUGH THE CLOSED TUBE ACCESSING (CTA) SYSTEM. NO ERRORS WERE POSTED TO THE EVENT LOG AND NO OTHER RESULTS WERE QUESTIONED AT THIS TIME. A FIELD SERVICE ENGINEER (FSE) WAS NOT DISPATCHED FOR THIS EVENT. A PRE-ANALYTICAL SAMPLE HANDLING PACKET WAS SENT TO CUSTOMER TO HELP EDUCATED THEIR STAFF. CUSTOMER IS NOW FOCUSING ON SAMPLE QUALITY AND IS REPEATING ALL ELEVATED ACCU TNI RESULTS BEFORE REPORTING OUT OF THE LAB. ALTHOUGH THE HARDWARE ISSUES WERE ADDRESSED, A DEFINITIVE ROOT CAUSE COULD NOT BEEN DETERMINED. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) REGARDING AN ERRONEOUSLY ELEVATED TROPONIN (ACCU TNI) RESULT THAT WAS GENERATED BY THE SYNCHRON LX I 725 INSTRUMENT. A PT SAMPLE WAS TESTED FOR ACCU TNI AND A RESULT OF 15.27 NG/ML WAS REPORTED OUT OF THE LAB. ON THE NEXT DAY A FRESH SAMPLE WAS COLLECTED FROM THE PT AND TESTED ON A DIFFERENT INSTRUMENT IN THE CUSTOMER'S LAB AND A RESULT OF 0.00NG/ML WAS OBTAINED AND REPORTED OUT OF THE LAB. THE CUSTOMER THEN TESTED THE ORIGINAL SAMPLE ON A DIFFERENT INSTRUMENT AND AN ACCU TNI RESULT WAS 0.01NG/ML. A CORRECTED REPORT HAS BEEN SUBMITTED. NO REPORT OF DEATH, INJURY, OR CHANGE TO PT TREATMENT HAVE BEEN RECEIVED IN CONNECTION TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX I 725 CLINICAL SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA