FDA Adverse Event Malfunction Summary report: N

VITROS ECI IMMUNODIAGNOSTIC SYSTEM

MDR report key: 1033132 · Received April 16, 2008

Report

Report Number
1319681-2008-00108
Event Type
Malfunction
Date Received
April 16, 2008
Date of Event
March 7, 2008
Report Date
March 18, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION FOUND NO EVIDENCE TO SUGGEST THAT THE VITROS ECI MALFUNCTIONED. THERE WAS NO EVIDENCE THAT THE CUSTOMER PERFORMED THE REQUIRED DAILY MAINTENANCE WHICH COULD LEAD TO BIASED TSH RESULTS. THEREFORE, THE ROOT CAUSE IS MOST LIKELY USER ERROR.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED HIGHER THAN EXPECTED VITROS TSH RESULTS FOR A SINGLE PATIENT SAMPLE ON THE VITROS ECI SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED COULD LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE RESULT WAS NOT REPORTED AND THERE WERE NO ALLEGATIONS OF HARM AS A RESULT OF THIS EVENT. THE REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS ECI IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSTIC ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1