FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1032263 · Received April 18, 2008

Report

Report Number
1826988-2008-00460
Event Type
Malfunction
Date Received
April 18, 2008
Date of Event
April 8, 2008
Report Date
April 8, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE ADVOCATE STATED THAT THE CUSTOMER TESTED HER BLOOD GLUCOSE AND RECEIVED A READING OF 300MG/DL USING HER CONTOUR METER. SHE RETESTED USING ANOTHER METER AND RECEIVED A READING OF 113 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE PARKES ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. TROUBLESHOOTING SHOWED THE CONTOUR SYSTEM TO BE OPERATING AS DESIGNED. NO PRODUCT WILL BE RETURNED FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK