MTOME ST HOLSTER/CABLES
Report
- Report Number
- 1527736-2008-02282
- Event Type
- Malfunction
- Date Received
- April 18, 2008
- Date of Event
- March 20, 2008
- Report Date
- March 20, 2008
- Manufacturer
- ETHICON ENDO-SURGERY, INC. (CINCINNATI)
- Product Code
- KNW
- PMA / PMN Number
- K991980
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- OTHER
Narratives
DATE SENT: 4/18/2008. BASED ON THE ANALYSIS RESULTS, THIS COMPLAINT IS NOW DETERMINED TO BE A MDR MALFUNCTION. THE ANALYSIS SITE PERFORMED SERVICE AND FUNCTIONAL TESTS AND FOUND BOTH THE GREEN AND BLUE CABLES WERE BAD AND CAUSING PROBLEMS OF HESITATING, NOT CLOSING ALL THE WAY AND STOPPING DURING THE ACTIVATION PROCESS PER THE CUSTOMER COMPLAINT. TO CORRECT THE CUSTOMER COMPLAINT, THE ANALYSIS SITE REPLACED THE GREEN CABLE AND THE BLUE CABLE. THE SITE ALSO REPLACED THE TOP AND BOTTOM FRAME DUE TO IT HAVING PAINT THAT WAS LOOSE AND CHIPPING OFF, THE SHROUD WAS REPLACED DUE TO IT BEING CRACKED, THE TRANSMISSION CLAMP TOP WAS REPLACED DUE TO THE TAB BEING BROKEN, THE PORT SHAFT WAS REPLACED DUE TO IT BEING BENT AND THE E-CLIP WAS DAMAGED DURING DISASSEMBLY AND WAS REPLACED. AFTER SERVICING, THE UNIT PASSED QA FUNCTIONAL TESTING. THE DEVICE HISTORY RECORD HAS BEEN REVIEWED AND HAS PASSED QA INSPECTION. COMPLAINT INFO IS TRENDED ON A REGULAR BASIS TO DETERMINE IF FURTHER INVESTIGATION IS WARRANTED.
THE CUSTOMER HAS REPORTED THAT THE GREEN CABLE TO ACTIVATE THE PROBE CUTTER IS HESITATING DURING THE INITIALIZATION PROCESS AND DURING THE ACTIVATION OF THE CUTTER DURING THE SAMPLE MODE DURING A BREAST BIOPSY. THERE HAVE BEEN NO REPORTED ERROR CODES OCCURRING, BUT THE CUTTER IS NOT CLOSING ALL THE WAY AND STOPPING DURING THE ACTIVATION PROCESS. THERE HAVE BEEN NO PT CONSEQUENCES REPORTED. ONE DEVICE TO BE RETURNED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | MTOME ST HOLSTER/CABLES | KNW | ETHICON ENDO-SURGERY, INC. (CINCINNATI) | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | CONTROL MODULE| PROBE |