FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1032096 · Received April 18, 2008

Report

Report Number
1826988-2008-00473
Event Type
Malfunction
Date Received
April 18, 2008
Date of Event
April 11, 2008
Report Date
April 11, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DC, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

A HEALTHCARE PROFESSIONAL ALLEGED THAT SHE PERFORMED A CONTROL TEST AND REC'D A RESULT OF 200 MG/DL. THE NORMAL CONTROL RANGE WAS 97-134 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER SERVICE REPRESENTATIVE OFFERED TO SENT A REPLACEMENT BOTTLE OF TEST STRIPS AND CONTROL SOLUTION SINCE THE OPEN DATE WAS NOT KNOWN. THE CALLER DECLINED THE OFFER AND STATED THAT SHE WOULD CALL BACK IF THERE WERE ANY OTHER ISSUES. NO PRODUCT WILL BE RETURNED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK