ONE TOUCH ULTRA METER
Report
- Report Number
- 2939301-2008-00594
- Event Type
- Injury
- Date Received
- April 18, 2008
- Date of Event
- April 6, 2008
- Report Date
- April 14, 2008
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- LAY USER/PATIENT
Narratives
LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER FOR EVALUATION, BUT HAS NOT YET RECEIVED IT. IF THE METER IS RETURNED, LIFESCAN WILL EVALUATE IT AND, IF THE METER DOES NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.
THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) IN 2008 ALLEGING INACCURATE HIGH READINGS ON THE PATIENT'S ONE TOUCH ULTRA METER. A MEDICAL AFFAIRS SPECIALIST (MAS) SENT FOLLOW UP QUESTIONS AND OBTAINED THE FOLLOWING INFORMATION: THE PATIENT MENTIONED ON EIGHT DAYS EARLIER AT 7:00 AM, HE TESTED HIS BLOOD GLUCOSE AND OBTAINED A 356 MG/DL. THE PATIENT DID NOT EXHIBIT ANY SYMPTOMS. SINCE LATE 2007, HIS READINGS HAVE BEEN VERY ERRATIC. HIS BLOOD GLUCOSE VARIES FROM 90 MG/DL TO 480 MG/DL; THEREFORE, HE WAS NOT ALARMED WHEN HE OBTAINED THE RESULT OF 356 MG/DL. HE TOOK 46 UNITS OF ACTRAPID INSULIN BASED ON A SLIDING SCALE. THE PATIENT ALSO TOOK HIS SET AMOUNT OF LANTUS (36 UNITS) AND THEN ATE BREAKFAST. THE PATIENT DOES NOT REMEMBER WHAT HE ATE FOR BREAKFAST THE DAY OF THE INCIDENT. AT AROUND 9:00 AM, THE PATIENT BEGAN TO EXHIBIT SYMPTOMS, WHICH CONSISTED OF FEELING SWEATY AND SHAKY. HE IMMEDIATELY TOOK DEXTROSE AND DRANK APPLE JUICE. HE DID NOT TEST HIS BLOOD GLUCOSE AT THE TIME OF EXHIBITING SYMPTOMS. HE FELT BETTER ABOUT 15 MINUTES LATER, AND THEN WENT TO HIS PHARMACY AND TOLD THEM WHAT HAD HAPPENED. THE PHARMACIST PROVIDED THE PATIENT WITH ANOTHER BRAND OF METER AND ADVISED THE PATIENT TO CONTACT LFS. AROUND NOON, THE SAME DAY THE PATIENT TESTED HIS BLOOD GLUCOSE AND OBTAINED A 324 MG/DL, AT 6:00 PM A 401 MG/DL AND AT 10:00 PM A 207 MG/DL AND DID NOT EXHIBIT ANY SYMPTOMS WITH ANY OF THE ELEVATED READINGS. AT AN UNSPECIFIED DATE AND TIME, THE PATIENT COMPARED HIS ONE TOUCH ULTRA METER ONCE OR TWICE WITH THE OTHER NEW METER AND CLAIMS THAT HIS ULTRA READINGS WERE 60 MG/DL HIGHER THAN THE OTHER METER. THE PATIENT DID NOT RECALL THE READINGS ON EITHER DEVICES. THE PATIENT TESTS FOUR TIMES A DAY. THE PATIENT HAD MADE AN APPOINTMENT WITH HIS PHYSICIAN TO ADJUST HIS DIABETES MEDICATION. THE TEST STRIPS WERE IN GOOD CONDITION AND NOT EXPIRED. THE TECHNIQUE OF APPLYING BLOOD ON THE TEST STRIP WAS CORRECT. A QUALITY CONTROL TEST WAS NOT DONE, SINCE THE PATIENT DID NOT HAVE ANY CONTROL SOLUTION. THE COMPLAINT IS BEING REPORTED, SINCE THE PATIENT CLAIMED HE TOOK INSULIN BASED ON THE METER RESULT, TWO HOURS LATER DEVELOPED SYMPTOMS THAT CAN BE ASSOCIATED WITH SEVERE HYPOGLYCEMIA AND FELT BETTER SOON AFTER SELF-TREATMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ONE TOUCH ULTRA METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Life Threatening| R |