FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 10320323 · Received July 24, 2020

Report

Report Number
3013756811-2020-76463
Event Type
Malfunction
Date Received
July 24, 2020
Date of Event
February 21, 2018
Report Date
July 24, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007271
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE WAKE BUTTON WAS STICKING WHICH LED TO A BUTTON ALARM THAT COULD NOT BE CLEARED. IN ADDITION, WHEN THE PUMP WAS PLUGGED INTO A POWER SOURCE, THE PUMP WOULD GO INTO STORAGE MODE DUE TO THE WAKE BUTTON BEING STUCK DOWN. CUSTOMER¿S BLOOD GLUCOSE WAS 220-350 MG/DL. REPORTEDLY, THE CUSTOMER WILL CONTINUE TO USE CURRENT PUMP, AND HAS MANUAL INJECTIONS AVAILABLE FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
785738 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007271

Patients

Seq Age Sex Outcome Treatment
1 36 YR