FDA Adverse Event Malfunction Summary report: N

FREESTYLE FLASH

MDR report key: 1031979 · Received April 18, 2008

Report

Report Number
2954323-2008-01522
Event Type
Malfunction
Date Received
April 18, 2008
Date of Event
March 22, 2008
Report Date
April 18, 2008
Manufacturer
ABBOTT DIABETES CARE INC., USA
Product Code
LFR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE COMPLAINT WAS NOT CONFIRMED AND NO NEW ISSUES WERE OBSERVED, ALL RESULTS WERE WITHIN THE RANGE SPECIFICATION AND NO ERRORS WERE OBSERVED DURING CONTROL SOLUTION TESTING. ACCORDING TO THE RETURNED METER, THE VALUES CUSTOMER RECEIVED WERE FOUND IN THE METER'S INTERNAL LOG AND WERE OBTAINED IN 2008.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING ERRATIC READINGS ON THEIR FREESTYLE FLASH BLOOD GLUCOSE MONITOR. CUSTOMER REPORTED RECEIVING READINGS OF 75 MG/DL, 321 MG/DL AND 476 MG/DL WITHIN 10 MINUTES. ALL TESTS WERE PERFORMED ON THE FINGER. THE RESULTS WHEN PLOTTED ON A PARKES ERROR GRID FELL INTO THE "C" ZONES SHOWING THE DIFFERENCE IN VALUES TO BE CLINICALLY SIGNIFICANT. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT. NOTE: CUSTOMER DOES NOT RECALL WHETHER THEY WASHED THEIR HANDS. NOT WASHING HANDS BEFORE TESTING IS A KNOWN CAUSE OF IMPRECISE READINGS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE FLASH BLOOD GLUCOSE MONITORING SYSTEM LFR ABBOTT DIABETES CARE INC., USA NA 0631345

Patients

Seq Age Sex Outcome Treatment
1 NA