FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS (10)

MDR report key: 1031891 · Received April 15, 2008

Report

Report Number
1826988-2008-00398
Event Type
Malfunction
Date Received
April 15, 2008
Date of Event
March 17, 2008
Report Date
March 17, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE REMAINING TEST STRIPS RECEIVED BY THE QA LAB WERE USED, SO IT WAS NOT POSSIBLE TO TEST. PERFORMANCE OF THE CUSTOMER'S METER WAS SATISFACTORY USING IQA RETENTION REAGENT.

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP WITH HIS METER. WHILE TROUBLESHOOTING, HE PERFORMED A CONTROL TEST AND RECEIVED A RESULT OF 205 MG/DL. THE NORMAL CONTROL RANGE WAS 100-138 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STRIPS AND METER WERE RETURNED FOR EVALUATION. REPLACEMENT PRODUCTS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS (10) BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE, LLC 9507B 6JC3C52

Patients

Seq Age Sex Outcome Treatment
1 UNK