FDA Adverse Event
Malfunction
Summary report: N
GLUCOMETER ELITE 4 DATE
MDR report key: 1031888
·
Received April 15, 2008
Report
- Report Number
- 1826988-2008-00401
- Event Type
- Malfunction
- Date Received
- April 15, 2008
- Date of Event
- March 24, 2008
- Report Date
- March 24, 2008
- Manufacturer
- BAYER HEALTHCARE, LLC
- Product Code
- NBW
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
THE CUSTOMER ALLEGED THAT HE RECEIVED A BLOOD GLUCOSE RESULT THAT WAS HIGHER THAN USUAL. WHILE TROUBLESHOOTING, HE PERFORMED CONTROL TESTS AND RECEIVED A RESULT OF 205 MG/DL. THE NORMAL CONTROL RANGE WAS 72-104 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. CUSTOMER SERVICE CONTACTED THE CUSTOMER AFTER THE INITIAL CALL TO REMIND HIM TO RETURN HIS TEST STRIPS FOR EVALUATION. THE CUSTOMER STATED THAT HE HAD DISPOSED FOR THE TEST STRIPS, SO NO PRODUCT COULD BE RETURNED. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | GLUCOMETER ELITE 4 DATE | BLOOD GLUCOSE METER | NBW | BAYER HEALTHCARE, LLC | 3901B | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |