FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 10316917 · Received July 23, 2020

Report

Report Number
3013756811-2020-76777
Event Type
Malfunction
Date Received
July 23, 2020
Date of Event
July 3, 2020
Report Date
July 23, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007318
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT MALFUNCTION ALARMS OCCURRED. IN ADDITION, IT WAS REPORTED AN OCCLUSION ALARM OCCURRED. CUSTOMER DECLINED TROUBLESHOOTING FOR THE REPORTED OCCLUSION WITH TANDEM TECHNICAL SUPPORT. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 173-264 MG/DL. REPORTEDLY, THE CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
781034 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007318

Patients

Seq Age Sex Outcome Treatment
1 38 YR