FDA Adverse Event Malfunction Summary report: N

FREESTYLE FLEX BREAST PUMP EN FR ES

MDR report key: 10309435 · Received July 22, 2020

Report

Report Number
1419937-2020-00071
Event Type
Malfunction
Date Received
July 22, 2020
Date of Event
May 4, 2020
Manufacturer
MEDELA AG
Product Code
HGX
UDI-DI
00020451379807
PMA / PMN Number
K191653
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER WAS SENT A REPLACEMENT PUMP AND RETURN OF HER ORIGINAL PUMP WAS REQUESTED FOR TESTING/EVALUATION. IN FOLLOW UP WITH A COMPLAINT HANDLER ON 07/03/2020 AND 07/04/2020, THE CUSTOMER INDICATED THAT THE PUMP WAS PLUGGED INTO A WALL OUTLET USING THE POWER SUPPLY THAT CAME WITH THE FREESTYLE FLEX PUMP WHEN THE MELTING ISSUE OCCURRED. SHE FURTHER INDICATED THAT SHE RETURNED THE PUMP AND POWER SUPPLY, THOUGH IT HAS NOT BEEN RECEIVED BY MEDELA AS OF THE DATE OF THIS REPORT. THIS ISSUE IS CURRENTLY UNDER INVESTIGATION BY MEDELA AG, THE LEGAL MANUFACTURER IN (B)(4). (B)(4).

Description of Event or Problem · 1

ON 05/04/2020, THE CUSTOMER ALLEGED TO MEDELA LLC THAT THE POWER CORD FOR HER FREESTYLE FLEX BREAST PUMP MELTED TO THE PUMP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
775915 FREESTYLE FLEX BREAST PUMP EN FR ES PUMP, BREAST, POWERED HGX MEDELA AG 101037980 162084 00020451379807

Patients

Seq Age Sex Outcome Treatment
1