FDA Adverse Event Malfunction Summary report: N

INFINITI VISION SYSTEM

MDR report key: 1030934 · Received April 17, 2008

Report

Report Number
2028159-2008-00136
Event Type
Malfunction
Date Received
April 17, 2008
Date of Event
March 19, 2008
Report Date
March 18, 2008
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K021566
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

THE COMPANY SERVICE REPRESENTATIVE EXAMINED THE SYSTEM AND FOUND THE SYSTEM FROZE WITH AN ERROR MESSAGE. THE SYSTEM WAS RECONFIGURED AND A SOFTWARE UPGRADE WAS COMPLETED. THE SYSTEM WAS TESTED AND MET ALL PRODUCT SPECIFICATIONS. THE ROOT CAUSE MAY HAVE BEEN CORRUPTED SOFTWARE AS THE SYSTEM WAS VERIFIED TO BE WITHIN SPECIFICATIONS AFTER THE CONFIGURATION AND SOFTWARE UPGRADE. A REVIEW OF THE COMPLAINT AND SERVICE REQUESTS FOR THE SYSTEM INDICATES THAT THERE HAVE BEEN NO ADDITIONAL COMPLAINTS OR SERVICE REQUESTS RELATED TO THE REPORTED EVENT. A TREND REVIEW OF THE COMPLAINT INDICATES THAT THERE HAS BEEN NO RECENT ADVERSE TRENDING OBSERVED IN THE LAST 36 MONTHS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE TIP WAS IN THE PATIENT'S EYE WHEN THE UNIT SHUT DOWN. A BACK UP UNIT FROM THEIR SISTER HOSPITAL WAS NEEDED TO FINISH THE CASE. THERE WAS A TWO HOUR DELAY. THE SURGEON STATED THERE WAS NO UNPLANNED SURGICAL/MEDICAL INTERVENTION REQUIRED OR HOSPITALIZATION FOR THE PT. THE SURGEON STATED THE PT OUTCOME WAS GOOD.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 INFINITI VISION SYSTEM OPHTHALMIC SURGERY SYSTEM HQC ALCON - IRVINE TECHNOLOGY CENTER INFINITI NA

Patients

Seq Age Sex Outcome Treatment
1