FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS (50)

MDR report key: 1030592 · Received April 15, 2008

Report

Report Number
1826988-2008-00377
Event Type
Malfunction
Date Received
April 15, 2008
Date of Event
March 19, 2008
Report Date
March 19, 2008
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE QA LAB FOUND THE RETURNED REAGENT TO READ AN AVERAGE OF 39MG/DL HIGH, OUT OF SPEC. PERFORMANCE WAS SATISFACTORY USING IQA RETENTION REAGENT.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT HE OPENED A NEW CARTON CONTAINING 2 BOTTLES OF TEST STRIPS AND FOUND THE CAP OPEN ON ONE OF THE BOTTLES. THE CUSTOMER WAS UNABLE TO TROUBLESHOOT THE TEST STRIPS BECAUSE HIS CONTROL SOLUTION WAS EXPIRED. NO ADVERSE EVENTS WERE ALLEGED. THE TEST STRIPS WERE RETURNED FOR EVAL, AS EXPOSURE TO MOISTURE CAN CAUSE HIGH TEST RESULTS. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS (50) BLOOD GLUCOSE TEST STRIPS NBW BAYER HEALTHCARE LLC 7080D 7CC3B01

Patients

Seq Age Sex Outcome Treatment
1 UNK