FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1030589 · Received April 15, 2008

Report

Report Number
1826988-2008-00378
Event Type
Malfunction
Date Received
April 15, 2008
Date of Event
March 19, 2008
Report Date
March 19, 2008
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER DID NOT HAVE HIS TESTING SUPPLIES WITH HIM AT THE TIME OF THE CALL, SO IT WAS NOT POSSIBLE TO GATHER PRODUCT CODES OR LOT/SERIAL NUMBERS. IT'S NOT POSSIBLE TO DETERMINE THE MFR DATE WITHOUT THAT INFO.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT HE PERFORMED A CONTROL TEST AND RECEIVED A RESULT OF 226 MG/DL. THE CUSTOMER DID NOT HAVE HIS TESTING SUPPLIES WITH HIM AT THE TIME OF THE CALL, SO IT WAS NOT POSSIBLE TO GATHER ANY PRODUCT INFO. THE NORMAL CONTROL RANGE FOR CONTOUR TEST STRIPS SHOULD BE AROUND 100-140 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. NO PRODUCT WILL BE RETURNED FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE LLC NOT PROVIDED NA

Patients

Seq Age Sex Outcome Treatment
1 UNK