FDA Adverse Event Malfunction Summary report: N

ARCHITECT C8000

MDR report key: 1030583 · Received April 16, 2008

Report

Report Number
1628664-2008-00097
Event Type
Malfunction
Date Received
April 16, 2008
Date of Event
March 20, 2008
Report Date
March 24, 2008
Manufacturer
ABBOTT MANUFACTURING, INC.
Product Code
JJE
PMA / PMN Number
K980367
Removal / Correction Number
UNK
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE ABBOTT FIELD SERVICE REPRESENTATIVE NOTICED THAT THE CLEAR INNER PLUGGER SHIELD FOR THE WASH SOLUTION WAS LOOSE. HE RETIGHTENED THE PART AND SUCCESSFULLY CALIBRATED THE MAGNESIUM ASSAY WITH ALL CONTROLS WITHIN SPECIFICATIONS. THE ALKALINE AND ACID WASH SYRINGE BLOCK WAS ALSO COMPLETELY LOOSE. THE CUSTOMER TIGHTENED THE BLOCK AND AFTERWARDS SUCCESSFULLY RAN THE ANALYZER. THE CAUSE OF THE LOOSE SYRINGE BLOCK, WHETHER USER ERROR DURING MAINTENANCE OR COMPONENT WEAR, CANNOT BE DETERMINED FROM THE DATA GIVEN. SUBSEQUENT INSTRUMENT OPERATIONS AND TEST RESULTS WERE ACCEPTABLE. THIS ISSUE IS ADDRESSED IN THE ABBOTT ARCHITECT SYSTEM OPERATIONS MANUAL (PN 96211-107) JUNE, 2007, SECTION 10-573: TROUBLESHOOTING AND DIAGNOSTICS - OBSERVED PROBLEMS. THIS IS A FINAL REPORT. END OF REPORT.

Description of Event or Problem · 1

THE CUSTOMER STATES THAT DISCREPANT RESULTS ARE BEING GENERATED BY THE ARCHITECT C8000 ANALYZER. PATIENT #3 GENERATED THE FOLLOWING RESULTS: RESULTS WERE QUESTIONED BY PHYSICIANS. A SERVICE CALL WAS INITIATED. THERE IS NO IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ARCHITECT C8000 AUTOMATED CHEMISTRY ANALYZER JJE ABBOTT MANUFACTURING, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NI POTASSIUM| CHLORIDE| CO2| GLUCOSE| PHOSPHORUS| SODIUM| T. BILIRUBIN| CREATININE| CALCIUM| MAGNESIUM| ICT MODULE