FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1030411 · Received April 15, 2008

Report

Report Number
1826988-2008-00443
Event Type
Malfunction
Date Received
April 15, 2008
Date of Event
April 4, 2008
Report Date
April 4, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

IT WAS NOT POSSIBLE TO DETERMINE A MANUFACTURE DATE WITHOUT A METER SERIAL NUMBER.

Description of Event or Problem · 1

THE ADVOCATE STATED THAT HE TESTED HIS BLOOD GLUCOSE USING THE CUSTOMER'S CONTOUR AND RECEIVED A READING OF 183 MG/DL. HE RETESTED USING ANOTHER METER AND RECEIVED A READING OF 78 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE PARKES ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE ADVOCATE DID NOT HAVE THE CUSTOMER'S TESTING SUPPLIES WITH HIM AT THE TIME OF THE CALL, SO TROUBLESHOOTING WAS NOT POSSIBLE. NO PRODUCT WILL BE RETURNED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK