FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1030405 · Received April 15, 2008

Report

Report Number
1826988-2008-00446
Event Type
Malfunction
Date Received
April 15, 2008
Date of Event
April 6, 2008
Report Date
April 6, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER STATED THAT HIS BLOOD GLUCOSE WAS TESTED USING HIS CONTOUR AND ANOTHER CONTOUR METER. THE CUSTOMER'S CONTOUR READ 567 MG/DL WHILE THE OTHER CONTOUR READ 147 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE PARKES ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER DECLINED TO TROUBLESHOOT AND INSISTED HIS METER BE REPLACED. THE METER IS TO BE RETURNED FOR EVALUATION. A NEW METER KIT WAS SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK